At RISHI SPINTECH (ZYARA FASHIONS), we prioritize customer satisfaction and strive to provide high-quality products. If you are not completely satisfied with your purchase, our policy outlines the conditions under which refunds and cancellations are applicable.

1. Cancellation Policy
* Timeframe: You may request to cancel your order within 12 hours of placing it, provided the order has not yet been processed or shipped.
* Process: To request a cancellation, please email us at rishispintech@gmail.com or call (+91) 98945 99995 immediately.
* Refund: If successfully cancelled before dispatch, the full amount will be refunded to your original mode of payment within 3 to 4 business days. Once shipped, the order cannot be cancelled and must be processed as a return.

2. Eligibility for Returns and Refunds
We offer refunds or returns ONLY under the following conditions:
* The item is defective or damaged upon arrival.
* The wrong item was delivered.
* The item does not match the description or images provided on our website.

3. Return Conditions and Timeframes
* Reporting Window: A refund or return request must be made within 3 days from the date of delivery. Please contact our customer support team within 2 days of receiving your order with your order number, images of the item, and a brief explanation.
* Item Condition: The item must be completely unused, unwashed, and in its original packaging with all accompanying documents (e.g., invoice, shipping label).
* Non-Refundable Items: We do NOT offer refunds for items purchased during a sale, clearance, or promotional offer.

4. Refund Processing Time
* Inspection: Once we receive the returned item at our facility, our quality team will inspect it.
* Credit Timeline: After inspection, if any refunds are approved, we will initiate the refund, and it will be credited to your original payment method within 3 to 4 business days.
* If you haven’t received a refund within the stated period, please check with your bank first, then contact us at rishispintech@gmail.com.

5. Exchange / Replacement Timeframes
* If you opt for a replacement instead of a refund for a damaged, defective, or incorrect product, we will process the request after verifying the issue.
* If the replacement product is approved, the new item will be dispatched and delivered to you within 5 to 7 days.

6. Contact Support
For all cancellations, returns, or replacement requests:
* Legal Name: RISHI SPINTECH
* Email: rishispintech@gmail.com
* Phone: (+91) 98945 99995
* Address: 159, Lakshmi Nagar Main Rd, Bridge Colony, Tiruppur, Tamil Nadu 641602